Upsell fee product

Charging for a room upgrade through the PMS's native 'reassign category and charge the rate difference' flow is fiddly and inconsistent. A GM asked for something simpler that still books cleanly on the back end.

How it works

I built a flat, manager-priced Room Upgrade as a Mews product, so the front desk posts it like parking or late checkout from the items tab. It has a default price editable at posting, its own accounting category that folds under revenue but stays separately trackable, and the correct per-property taxes, because an upgrade counts as taxable room rent.

• Cloned from an existing add-on product, so the posting flow is already familiar to the desk.
• Delivered per night at posting time, with the desk selecting the stay nights.
• Each property's version mirrors that property's own tax codes, since jurisdictions differ.

Building. Piloted and verified at one property. The open work is validating it with the front desk, then cloning to the rest and mapping the new accounting category to a GL account per property.

This one is less about AI and more about the same instinct: encode a clean, repeatable process once so the people on property do not have to improvise. A tidy accounting line beats a clever workaround, and it scales by cloning.